If you are worried about COVID-19 or display symptoms such as a cough or fever, you can call toll free

1. 514-644-4545 in the Montréal area
2. 1-877-644-4545 elsewhere in Québec.

Even though the healthcare system is currently busy with the COVID-19 pandemic, you should still consult when you or your child are sick. If you are worried about going out during the pandemic, know that a good first step is to call the Info-Santé line.

1. Info-Santé: 811 (If the health problem seems urgent, call 911 directly)
2. CLSC de Côte-des-Neiges: You can also come to the CLSC during business hours to access nursing care and psychosocial services.Monday to Friday: 8 a.m. to 5 p.m.
   Saturday, Sunday and holidays: 8 am-4pmVisit a hospital: Hospitals in Côte-des-Neiges such as the Jewish General Hospital, St. Mary’s Hospital and Sainte-Justine Hospital are open to everyone despite the pandemic.

(Last updated on May 7th 2020)
In the Montreal region, the expected date of reopening of businesses is May 25, 2020.

* Please note: It will be gradual and does not apply to all sectors of the economy! *
See the other questions in the Back-to-work section for more details.

Establishments in the following economic sectors may reopen on May 25:

• all sectors of the construction industry;
• retail businesses (establishments with outside access) and their supply chain;
  Non-essential stores in shopping centers will remain closed
• companies in the manufacturing sector.

The following areas remain closed for the time being:

• The restaurants
• The cultural industry
• The tourism industry
• The beauty care industry

(Last updated on May 7th 2020)
Yes, but only from May 25 * for daycare services in the Montreal region.

To regain access to your child care center on May 25, you must:

1. Already have a place in a child care setting
2. You must have a job on the list of priority services and activities. Access to childcare services will be gradually widened as this list is updated.
3. Contact your child care center.

* Please note: please check with your childcare center whether they plan to open its doors or not. *

• Since the Baobab Familial is located in a building of the city of Montreal and it does not yet have an opening date, we believe that the Baobab daycare will still be closed on this date.

No. The 6767 CDN community center is part of the city of Montreal’s facilities. For the time being, these facilities (community centers, cultural centers, public pools, gymnasiums, libraries, etc.) remain closed. We will provide more details regarding the reopening of 6767 CDN as soon as possible.

1. To receive food baskets, write an email to info@multicaf.org
2. To receive free frozen meals with the possibility of delivery: https://multicaf.square.site/
   *When ordering, you can make a request to receive toys for your children! Thank you to the CDN Parents Association for this initiative*

• To obtain food baskets, write an email to info@jam-montreal.com or call 514-737-8229. The organization requests a contribution of $ 3 for your whole basket.4065, Jean-Talon Ouest, H4P 1W6
  * Please note that you will have to collect the baskets on site on a first come, first served basis. Preventive measures such as wearing gloves and washing hands will be required upon arrival.*

1. Go to https://second-life.ca/ to see the different baskets of fruits and vegetables.
2. Second Life baskets are  ugly or an excesse inventory of fruit and vegetable baskets. The quality and freshness of food is assured and the price is lower than in grocery stores.
3. The easiest way to place an order is to send an email to the following address: info@second-life.ca
4. Delivery is available and drop-off points throughout Montreal will be confirmed to you when you place the order.

Oui. Si vous êtes une femme enceinte et êtes considérée “à faible revenu”, vous pouvez compter sur le programme OLO. Pour y avoir accès:

• Appeler le CLSC et prendre rendez-vous au 514-731-8531

Yes. If you are a pregnant woman and are considered “low income”, you can count on the OLO program. To access it:

• Call the CLSC and make an appointment at 514-731-8531

1. No. The deadline for filing your income tax return for 2019 has been extended to June 1, 2020.
2. the deadline for paying an income tax balance for 2019 has been extended to September 1, 2020.

(Last update May 14, 2020)
The government has just announced that children daycare must postpone their opening until June 1 in the Montreal region.

To regain access to your child care center on June 1, you must:

• Already have a place in a child care setting
• You must have a job on the list of priority services and activities. Access to childcare services will be gradually widened according to the updating of this list.
• Contact your child care center.

* In addition, please check with your childcare center whether they plan to open its doors or not. *

Since the Baobab Familial is located in a building of the city of Montreal and it does not yet have an opening date, we think that the Baobab daycare could be closed on this date.

No. The 6767 CDN community center is part of the city of Montreal’s facilities. For the time being, these facilities (community centers, cultural centers, public pools, gymnasiums, libraries, etc.) remain closed. We will provide more details regarding the reopening of 6767 CDN as soon as possible.

(Last update May 14, 2020)
In a press briefing, Prime Minister François Legault has just announced that elementary schools in the Montreal region (which includes Côte-des-Neiges) will remain closed until the following school year in September 2020.

• More details will come on how to support students and the acquired knowledge before the pandemic.
• The government is in the process of considering accommodating certain specialized schools. More details will follow.
• In addition, please note that high school students will also not return to school until next September.

(Last update May 14, 2020)
The government has just announced that children daycare must postpone their opening until June 1 in the Montreal region.

To regain access to your child care center on June 1, you must:

• Already have a place in a child care setting
• You must have a job on the list of priority services and activities. Access to childcare services will be gradually widened according to the updating of this list.
• Contact your child care center.

* In addition, please check with your childcare center whether they plan to open its doors or not. *

Since the Baobab Familial is located in a building of the city of Montreal and it does not yet have an opening date, we think that the Baobab daycare could be closed on this date.

High school students will not start school again until next September. According to the government, students will continue their distance learning and school work will be sent to them. The Baobab does not yet know how the transmission of school work will be done and how this learning will be supervised in Côte-des-Neiges High Schools.

Yes. From April 27, students will be able to collect their school materials according to public health directives. Parents will receive a communication from their child’s school to this effect.

No. The activities provided by the teachers are not mandatory and relate to concepts already covered in class; these are therefore works to consolidate learning.

Social distancing, voluntary isolation, loss of income … the COVID-19 crisis brings with it many questions for tenant households.

1. Click on the following link to access the questions and answers most frequently asked by tenants since the beginning of the health crisis: COVID-19 – Questions from tenants (Scroll down for english version)
2. Contact your Côte-des-Neiges housing committee by phone
   1. Call 514-738-0101
   2. Website: L’Oeil Côte-des-Neiges

Excellent hotline for young people, with volunteers trained in a Solution-Centric approach, superb line to see more clearly the situation we are currently experiencing.

• Jeunesse J’écoute: 1-800-668-6868
• Text CONNECT at 686868 (text messaging)

Active listening line on the phone and psychosocial follow-up based in Côte-des-Neiges 24/7. Anonymous and confidential service, offered free of charge with the possibility of listening in several languages as required!

• Multi-écoute: 514-378-3430

Free telephone and online listening service for parents who need to speak to professional community workers 24/7.

• Parents Line: 1 800 361-5085
• Chat online: https://www.ligneparents.com/LigneParents. Check on the pink square “Clavardage en ligne“.
• To be answered by email to your question(s): https://www.ligneparents.com/LigneParents/Ecrit-nous

Listening line open 7 days a week from 8 a.m. to midnight in the evening. Calls are free and confidential. The trained volunteers welcome you warmly and without judgment.

• Écoute entraide: 514 278-2130

• Text Home at 741741 (By text)
• By Messenger. Go to www.crisistextline.org and you will see the Facebook tab at the top right.